Arby's Fiasco

Have you ever had a frustrating visit to a fast food resturant. This past weekend, Mom, Dad, Heather and I spent the weekend in the Twin Cities to take in a couple Twins games. On Saturday, we drove out there, getting up at 5:30 to give us plenty of time to make it out there and do some shopping. Yes, that's 5:30am, and the shopping didn't even happen. We did get to stop and see Heather's family though, so it was nice to sit down with them instead of shopping. So, we got out to the Cities and got checked into the hotel and had a great time at the baseball game. Then, when we returned to the hotel, we were feeling a bit hungry. So, we headed down the road, and found an Arby's. Now, it's after 10pm, so the Arby's dining room isn't open any longer. We had to go around through the drive through. Now, I pulled up to the drive through and started to order, only knowing what a couple people in the car wanted. I said that I needed a small jamocha shake and a hot ham and cheese, and dad said that he wanted a roast beef sandwich, and I wanted that two so I said I wanted two of the roast beef sandwiches. Then dad chimed in he wanted a jamocha shake too, so I put that on the end of the order. So, the girl reads it back, "So, we have two roast beef sandwiches, a hot ham and cheese and a large jamocha shake, that is 11.83 please pull ahead." I spoke up right away saying, "No, no, that isn't right. We need two small jamocha shakes." The confused "OK" that was muttered from the girl in the drive through was enough to trigger me to think that she didn't get it, so I said I would start again. I was getting a bit irritated mainly because I'd been up since 5:30am, but also because dad kept trying to change his order slightly. I didn't think we were going to get the order like it was desired anyhow, so I didn't submit his change. I just decided to start from the top, "Ok, we need 2 roast beef sandwiches, one hot ham and cheese, and two small jamocha shakes." I'd now ordered this 3 times, and was given a new total, "Ok, it's 12.75, please pull forward." As I'm moving forward, it's plainly evident we aren't going to get what we ordered, but I'd been clear we needed the two small jomocha shakes, two roast beef sandwiches, and a hot ham and cheese. We get to the window, and the first thing out the window to me was a large jamocha shake. WHAT PART OF SMALL JAMOCHA SHAKE CAN YOU NOT UNDERSTAND. I ORDERED THEM 3 TIMES!!! I just took it with a extremely shocked and annoyed look on my face. Then the small came. I don't think that it was big enough for a 2 year old. It was more like a jamocha shot glass. We just took the shakes, and I did check the food before we pulled away from the window, just to be sure, but when the sandwiches were correct, a heated Tyler pulled away from the Arby's, with all three of the passengers in the car laughing quite hard. Ohh, and I almost forgot, but when she handed me the shake, she asked if I needed sauce, and I said yes we needed two. I get the back, and how many sauces were in it? ONE. As it turned out, one had fallen out of the bag in the car, but I didn't discover it until later, and at the time when it was only one sauce after I'd specifically said two, it just added to the circus that was that Arbys. What a nightmare.